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  5. How to invite team members to your workspace

How to invite team members to your workspace

Portal 360 supports multiple users per practice with role-based access. Invite team members from Settings → Team without sharing one login — each person gets their own credentials, audit trail, and optional 2FA.

Send invitations

  • Open Settings → Team and click Invite member
  • Enter their work email and assign a role (Admin, Manager, or Standard user)
  • They receive an email to accept the invite and set their password
  • Resend or revoke pending invites from the same screen

Roles and permissions

Admins manage billing, integrations, and firm-wide security. Managers configure workflows, templates, and team structure. Standard users access assigned clients and modules based on your firm’s policy. Restrict integration and billing screens to admins to reduce risk.

Best practices

Onboard new hires with the same guided flow you used at signup: connect their calendar via Microsoft 365 or Google Workspace, assign client portfolios in CRM, and confirm they can see only the entities they need. Remove access promptly when someone leaves the firm.

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  5. ATO integration roadmap for accounting practices

ATO integration roadmap for accounting practices

Understand the multi-phase ATO experience — client communication, activity statements, and direct lodgements — launching through 2026.
May 1, 2026
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  5. What Data Syncs Between Portal 360 and Xero

What Data Syncs Between Portal 360 and Xero

This article details the records and fields exchanged between Portal 360 and Xero, the direction in which each record type flows, and how often synchronisation occurs.
May 28, 2026
5 min read
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  5. Using the Communication Centre consolidated mailbox

Using the Communication Centre consolidated mailbox

Centralise email, live chat, and the client portal with every conversation linked to client records.
May 9, 2026
7 min read
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